What are the signs that my septic tank needs to be pumped?
If your drains are slow, toilets are gurgling, or you smell sewage near your yard or drainfield, your septic tank is likely full or backing up. Other signs include standing water near your tank or patches of extra green grass. If you’re experiencing any of these, it’s time to call for septic tank pumping in Central Texas.
How often should I have my septic tank pumped in Texas?
Most residential septic tanks should be pumped every 3 to 5 years, depending on household size, water usage, and tank capacity. In Central Texas, where soil conditions can vary, regular pumping helps prevent costly backups and extends the life of your system.
What’s the difference between a conventional and aerobic septic system?
A conventional system uses natural bacteria to break down waste, while an aerobic system uses oxygen to treat wastewater more efficiently. Aerobic systems require more frequent maintenance but are often required in areas with specific soil or drainage restrictions. EPIC Septic is fully licensed to service both system types.
Do you offer 24/7 emergency septic service near Austin, TX?
Yes. EPIC Septic provides 24/7 emergency septic tank pumping and repair throughout the Greater Austin area, including the Hill Country, suburbs, and rural properties within a 60-mile radius.
Is septic system maintenance really necessary?
Absolutely. Regular septic maintenance prevents clogs, system failure, and groundwater contamination. It also helps you avoid expensive repairs and keeps your home safe and compliant with local regulations.
Will I know the cost of service before you begin?
Yes. We provide transparent, upfront pricing for all septic services. You’ll get a full breakdown before we start—no hidden fees, no surprise charges.
Can you help explain my septic inspection report?
We sure can. Our team provides easy-to-understand breakdowns of your inspection results, including photos, system condition, and any urgent or recommended repairs.
FOR BUSINESS OWNERS & PROPERTY MANAGERS
What types of commercial septic services do you offer in Central Texas?
We offer full-service commercial septic pumping, lift station maintenance, line jetting, and grease trap cleaning for apartment complexes, restaurants, gas stations, retail centers, RV parks, mobile home parks, and more. Our service area includes Austin, Round Rock, San Marcos, and surrounding areas.
Do you offer septic maintenance contracts for commercial properties?
Yes. We offer custom septic system maintenance plans designed to reduce emergency calls, extend equipment lifespan, and keep your business fully compliant with Texas environmental regulations.
How fast can you respond to a septic emergency at a commercial site?
We offer same-day service and emergency response throughout Central Texas. Commercial clients are prioritized, and our techs arrive fully equipped to diagnose and resolve your issue quickly.
Do you help businesses stay in compliance with local septic system regulations?
Absolutely. We handle scheduled inspections, provide digital service logs, and stay up to date on TCEQ and local code requirements so you never miss a deadline or face a fine.
Do you provide lift station maintenance and grease trap cleaning for restaurants?
Yes. We specialize in commercial grease trap service and lift station maintenance. Whether you’re a high-volume restaurant or a small café, we’ll keep your system flowing and compliant with health codes.
Do you provide detailed service reports for commercial clients?
Every job includes a digital report with photos, timestamps, technician notes, and service documentation—perfect for property records, insurance, or inspections.
Can you handle septic services for multiple commercial properties or franchise locations?
We work with regional and national brands to provide consistent service across multiple sites, with centralized reporting, billing, and service coordination.
FOR RESTAURANT OWNERS
How often should my restaurant’s grease trap be cleaned in Texas?
Most health departments recommend grease trap cleaning every 30 to 90 days, depending on your kitchen’s volume. EPIC offers scheduled commercial grease trap maintenance to help you stay compliant and avoid blockages or shutdowns.
Will I receive a grease trap service report for health inspections?
Yes. Each service includes a digital grease trap cleaning report with before/after photos, waste volume logs, and technician notes. You’ll have everything needed for inspectors and code compliance.
Do you offer after-hours emergency service for restaurants?
Yes. We understand downtime means lost revenue. EPIC offers 24/7 emergency grease trap and septic services for restaurants across Central Texas.
FOR REAL ESTATE AGENTS & BROKERS
Do you provide certified septic inspections for home sales?
Yes. We provide TCEQ-compliant septic system inspections for real estate transactions, with fast turnaround and detailed reports that help keep deals moving forward.
Can you work directly with buyers, sellers, or title companies?
We regularly coordinate with agents, buyers, sellers, and title companies to simplify the inspection and repair process and meet contract deadlines.
Will you explain septic system basics to new homeowners?
Absolutely. We walk new owners through their system, explain maintenance schedules, and offer post-purchase service plans to set them up for success.
